Friday, 16 January 2009

of at&t spams customers with american idol text messages

AT&T's 'American Idol' Text Message Stunt Backfires: AT&T spammed a "'significant number' of its 75 million customers" yesterday with text messages advertising the premiere of American Idol. AT&T also pissed off a significant number of its 75 million customers in the process, and the company's justification for the blitz isn't exactly making AT&T sound smart when it comes to understanding what qualifies as spam.

According to Marketing Vox, the wordy SMS reads
AT&T Free Msg: Get ready for American Idol! AI 8 starts this Tues (1/13) at 8pm on FOX. Check out AT&T's official AI web site from you [sic] PC - www.att.com/idol for the latest info on our $1MM sweepstakes, test your AI IQ by playing the trivia game, and much more. Reply stop to end mktg msgs.
New York Times reported Mark Siegel, a spokesman for AT&T Wireless saying that
the message went to subscribers who had voted for “Idol” singers in the past, and other “heavy texters.” He said the message could not be classified as spam because it was free and because it allowed people to decline future missives.

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